How to Add Urgently in TraxeroGo
TraxeroGo supports connecting Urgently to a contractor account, allowing roadside assistance job offers from Urgently to flow into the platform. This is set up from the company administrator's settings page, but activation depends on Urgently's own review process afterward.
What you'll need
A TraxeroGo company administrator account (this cannot be done from a standard user account)
Your Urgently account information
Steps
Log in to the settings page. Go to TraxeroGo Settings and sign in with your company administrator account. If you've forgotten your password, use the reset password link.
Select Contractor Accounts, then click the Add New button.
Click Urgently from the list of available platforms.
Enter your account information and click Add.
What happens next: Account Status
After the account is added, the registration is sent to Urgently for review. The ID status will show as Registering - Waiting for Urgently Approval.
Existing Urgently providers: the account is typically activated within 1-3 business days.
New Urgently providers: Urgently processes the new provider application and activates the account within 10-15 business days.
Once Urgently approves and activates the account, the status automatically changes to Active, and the provider can begin receiving job offers.
FAQ
Q: How long does Urgently approval take?
A: 1-3 business days for existing Urgently providers, or 10-15 business days for new providers being processed for the first time.
Q: What does "Registering - Waiting for Urgently Approval" mean?
A: The account has been added in TraxeroGo and submitted to Urgently, but Urgently hasn't approved and activated it yet. No action is needed while it's in this status.
Q: Why haven't I received any job offers yet?
A: The account must show as Active before job offers can come through. Check the account status under Contractor Accounts; if it's still Registering, the account is waiting on Urgently's review.
Q: Can any user add Urgently, or does it need to be an admin?
A: Only a company administrator account can add connections under Contractor Accounts.
Q: I forgot my TraxeroGo password. How do I get back in?
A: Use the reset password link on the login page.