How to Add Tesla in TraxeroGO
TraxeroGO supports connecting Tesla vehicles to contractor accounts, allowing the vehicle's telematics data to sync directly into the platform. This is done from the company administrator's settings page and takes just a few minutes.
What you'll need
A TraxeroGO company administrator account (this cannot be done from a standard user account)
The Tesla account credentials for the vehicle being added
If the vehicle was previously connected to another digital platform, that connection must be disconnected first
Steps
Log in to your settings page. Go to TraxeroGO Settings and sign in with your company administrator account. If you've forgotten your username or password, contact support at [email protected]
Select Contractor Accounts from the left-hand navigation menu.
Select the Add New button in the top right corner.
Important: If this vehicle was previously registered on another digital platform, its ID must be disconnected from that platform before it can be registered here. Attempting to add it while still connected elsewhere will cause the registration to fail.Choose Tesla from the list of available vehicle platforms.
Enter your Tesla account information and click Add.
What happens next
Once added, the Tesla vehicle appears under Contractor Accounts with its telematics data syncing into TraxeroGO. If the vehicle doesn't appear or sync after a few minutes, confirm it was fully disconnected from any prior platform before re-adding it.
FAQ
Q: Why can't I add my Tesla?
A: The most common cause is that the vehicle is still connected to another digital platform. Disconnect it there first, then try again.
Q: Can any user add a Tesla vehicle, or does it need to be an admin?
A: Only a company administrator account can add vehicles under Contractor Accounts.
Q: I forgot my TraxeroGO login. Who do I contact?
A: Contact support at [email protected] to recover your username or password.
Q: Where do I find my added Tesla after setup?
A: Under the Contractor Accounts section in your settings page, alongside other connected vehicles.