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TraxeroGo | How to Enable Auto-Accept

Guide for TraxeroGO administrators on enabling company-wide auto-accept for job offers and overriding those settings per contractor account.

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Written by Jonathan Roberts

What is auto-accept?

Auto-accept lets TraxeroGO automatically accept incoming job offers without you needing to manually accept each one.

Important: With auto-accept enabled, the system accepts every call sent in — it doesn't take into account calls you're currently en route on or that are already in your queue.

How do I enable auto-accept for my company?

Only the account owner/administrator can access this setting.

  1. Log in to your account at the TraxeroGO Settings page.

  2. Select Profile on the left-hand menu.

  3. Check the Enable Auto-Accept box, then choose the setting that works best for your company:

    • Only auto-accept offers at or below this calculated ETA — set a maximum ETA (in minutes); offers above that ETA won't be auto-accepted.

    • Auto-accept ALL offers and respond with the following ETA — every offer is accepted automatically with the ETA you specify.

Can I set different auto-accept settings for a specific motor club?

Yes. You can override your company-wide settings on a per-contractor basis:

  1. Select Contractor Accounts on the left-hand menu.

  2. Click the edit (pencil) icon next to the contractor account you want to customize.

  3. Check Override company profile Auto-accept settings, then choose the auto-accept option you want for that specific account.

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